State Farm® Insurance Agent Buddy Davenport

"Very professional and friendly, and the rates were great"

"Heather has been a very warm, understanding and personable human being in trying to serve my insurance needs. I would recommend her to anyone. She will tell you what she her carriers can do and there is no trickery or pressure to sign something you don’t want or understand. Simply the kind of person I want to do business with!"

"Very happy with the service we received! Heather was a great help and had everything figured out and ready for me when I got to the office. It's nice to have a local insurance office you can actually call or walk in to and have a real person to talk to! Much appreciated! I look forward to working with you!"

"I requested a quote for homeowners insurance. And I was told Jorden would return my call. About 2 weeks go by and no call. So I called in and Jorden calls me back with a quote, with gathering any info from me. He then proceeds to ask me about a claim of theft in 2025.
My response was I haven’t had a claim in 10 years. Now i’m wondering what is going on, then he tells me that it’s not affecting my rate because it could be somebody living in one of the nearby residence.
Why would he ask me about a claim that’s not specific to my address and where are they drumming up this information?
Who else insurance has been affected by something similar and is this just the State Farm thing?
I requested to speak to buddy, and he informed me that someone would call me back, but it probably would not be him.
Is this a Florida thing or is this how State farm operates?"

"The thorough, friendly, patient and guiding help is above and beyond. The process felt like I was having tea with my bestie id not seen in ages.

Side note: Did you know they do c.d.s (as in savings) and medicaid as well!!!"

"Very nice I added on rental ins was pleased with Heather"

"Heather was most helpful and got us the package we needed to get our Florida insurance in place."

"Quick, professional, and friendly service!"

"Absolutely terrible customer service from this State Farm agency.

I understand that time-sensitive paperwork was sent, but what was incredibly frustrating was the lack of clear communication about the real consequences of missing that deadline and the complete lack of helpfulness once the issue came up. A premium nearly doubling is a major issue, and I was left feeling blindsided by how it was handled.

When I spoke with my agent, I was made to feel like there was nothing that could be done and that I was simply out of luck. When I asked to speak with a supervisor, I was told someone would call me back...which never happened.

What really shocked me was how quickly the attitude changed once I mentioned I may need to cancel because the new premium was unaffordable. Instead of trying to retain my business or offer solutions, the response was essentially, “Then you should find new coverage and we can cancel.” That’s not customer service.

Thankfully, I called State Farm’s actual customer service number, and the representative there was a night and day difference...professional, helpful, and immediately identified options that were never mentioned to me by the agency. He even said he didn’t understand why I was told there was nothing that could be done when there were clearly solutions available.

Between the poor communication, lack of follow-up, confusing charges, and dismissive attitude, this was one of the worst customer service experiences I’ve had. Beware and save yourself the frustration and go elsewhere."

"Great Service!"

"I’m new to this company. They were easy to work with when I called for a quote. They were about $500 below the auto insurance we previously had. Plus they’re local."

"Super service, they got back to me quickly and offered me a policy that was affordable. Talk to Heather, she's awesome!"

"I’m very pleased with the agents. They’re very knowledgeable very pleasant and I would definitely recommend them to anyone looking for insurance."

"Heather made changing insurance quick and easy"

"I appreciated how pleasant and competent the staff was in dealing with my inquiry concerning automotive coverage."

"⭐️⭐️⭐️⭐️⭐️ 5-Star Review

I recently added another vehicle to my policy, and the agent who assisted me was extremely nice, professional, and easy to communicate with. That’s been my experience every time—Buddy Davenport’s entire team is consistently professional, helpful, and genuinely great to work with.

Their customer service is top‑notch, and their prices are lower than any other insurance company I’ve checked. If you want an insurance team that treats you right and makes everything simple, I highly recommend visiting Buddy and his team for all your insurance needs."

"I was very happy with Heather. She was very informative and friendly not pushy!"

"Thank you Heather for the quick and professional quotes. We were able to get access to homeowners insurance quickly."

"Jordon was awesome and he’s always continued to be awesome. I’m a new client of his and it’s just refreshing to be able to get the customer service level at where we love and expect."

"Very patient and kind. Helpful in getting me the insurance I needed at a price I could afford. Mailed me the insurance card as I didn’t have a way to print it out. Saved me $40 a month compared to progressive with the same benefits! Jordan is the Man!👍🏻"

"Very helpful in getting me the coverage I needed at a price I could afford! Patient with me as I am not very good with email. Also mailed me a copy of my insurance card."

"Heather was friendly and knowledgeable. I appreciated her warm feel. Thank you State farm for being there for me."

"Quick and easy signup. Pricing was fairish"

"Heather was very helpful, I did not know that I had no insurance on my car through geico, only liability. She got me full coverage and towing for less than geico liability cost. I am thankful I didn’t get in an accident and lose my car. I am very angry at geico."

"I had a great experience. Laura made the process streamline, it was os easy switching my car insurance"