State Farm® Insurance Agent Buddy Davenport

"Absolutely terrible customer service from this State Farm agency. I understand that time-sensitive paperwork was sent, but what was incredibly frustrating was the lack of clear communication about the real consequences of missing that deadline and the complete lack of helpfulness once the issue came up. A premium nearly doubling is a major issue, and I was left feeling blindsided by how it was handled. When I spoke with my agent, I was made to feel like there was nothing that could be done and that I was simply out of luck. When I asked to speak with a supervisor, I was told someone would call me back...which never happened. What really shocked me was how quickly the attitude changed once I mentioned I may need to cancel because the new premium was unaffordable. Instead of trying to retain my business or offer solutions, the response was essentially, “Then you should find new coverage and we can cancel.” That’s not customer service. Thankfully, I called State Farm’s actual customer service number, and the representative there was a night and day difference...professional, helpful, and immediately identified options that were never mentioned to me by the agency. He even said he didn’t understand why I was told there was nothing that could be done when there were clearly solutions available. Between the poor communication, lack of follow-up, confusing charges, and dismissive attitude, this was one of the worst customer service experiences I’ve had. Beware and save yourself the frustration and go elsewhere."

"Great Service!"

"I’m new to this company. They were easy to work with when I called for a quote. They were about $500 below the auto insurance we previously had. Plus they’re local."

"Super service, they got back to me quickly and offered me a policy that was affordable. Talk to Heather, she's awesome!"

"I’m very pleased with the agents. They’re very knowledgeable very pleasant and I would definitely recommend them to anyone looking for insurance."

"Heather made changing insurance quick and easy"

"I appreciated how pleasant and competent the staff was in dealing with my inquiry concerning automotive coverage."

"⭐️⭐️⭐️⭐️⭐️ 5-Star Review I recently added another vehicle to my policy, and the agent who assisted me was extremely nice, professional, and easy to communicate with. That’s been my experience every time—Buddy Davenport’s entire team is consistently professional, helpful, and genuinely great to work with. Their customer service is top‑notch, and their prices are lower than any other insurance company I’ve checked. If you want an insurance team that treats you right and makes everything simple, I highly recommend visiting Buddy and his team for all your insurance needs."

"I was very happy with Heather. She was very informative and friendly not pushy!"

"Thank you Heather for the quick and professional quotes. We were able to get access to homeowners insurance quickly."

"Jordon was awesome and he’s always continued to be awesome. I’m a new client of his and it’s just refreshing to be able to get the customer service level at where we love and expect."

"Very patient and kind. Helpful in getting me the insurance I needed at a price I could afford. Mailed me the insurance card as I didn’t have a way to print it out. Saved me $40 a month compared to progressive with the same benefits! Jordan is the Man!👍🏻"

"Very helpful in getting me the coverage I needed at a price I could afford! Patient with me as I am not very good with email. Also mailed me a copy of my insurance card."

"Heather was friendly and knowledgeable. I appreciated her warm feel. Thank you State farm for being there for me."

"Quick and easy signup. Pricing was fairish"

"Heather was very helpful, I did not know that I had no insurance on my car through geico, only liability. She got me full coverage and towing for less than geico liability cost. I am thankful I didn’t get in an accident and lose my car. I am very angry at geico."

"I had a great experience. Laura made the process streamline, it was os easy switching my car insurance"

"I needed to change my General Liability insurance to accommodate a different type of work. Heather got everything squared away and put me in a better position than I was with the previous company. Stoked to have someone local who gets the job done quickly and efficiently."

"Amber King and Laura Bruno are fantastic to work with. They’re both incredibly responsive, knowledgeable, and genuinely take time to make sure I understand my coverage and options. Highly recommend."

"Where every other insurance company turned me down for help, only Buddy Davenport State farm insurance company and Jordan my agent were there for me thank you guys very much God bless and great job looking out for others 🙏"

"Fast and Friendly. Heather does an excellent job."

"Jordan helped me get set up with a new policy on my recently purchased truck. He was very thorough and helpful in this process. Would highly recommend!!"

"Very happy. Best customer service. Fast and easy. Best prices"

"Working with the office and Heather was pleasant and efficient. I appreciated Heather's attention to detail and recommendations. I would highly recommend Buddy Davenport Agency for your insurance needs."

"I have very little knowledge about insurance and coverage and Heather always deals with me and handles everything quickly & efficiently! Just added a boat to my policy and she had everything done and ready for me in a matter of minutes. Love the Buddy Davenport office & their team ❤️"